Refund policy
At Fabrica Vibe, we strive to provide high-quality sarees and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with tags and packaging intact.
- Products purchased during sale or discount offers are non-returnable unless damaged or defective.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Order number
- Product photos
- Unboxing video
We will arrange a replacement or refund after verification.
Refund Process
- Once your return is approved, refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Exchange Policy
We currently offer exchanges only for damaged or incorrect products.
Non-Returnable Items
- Worn or washed sarees
- Customized or altered products
- Products without original tags
- Clearance/sale items