Shipping policy

At Fabrica Vibe, we are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Domestic orders are usually delivered within 5–7 business days depending on your location.
  • Delivery timelines may vary during festivals, sales, or unforeseen circumstances.

Shipping Charges

  • We offer Free Shipping on selected orders/products.
  • Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your package.

Delayed Deliveries

While we try our best to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • High order volumes
  • Remote delivery locations

Incorrect Address

Please ensure your shipping address and contact details are correct. Fabrica Vibe will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.